1. Privacy Policy
1.1 For the purposes of this section, Personal Information will be understood in accordance with
the definition provided in the Protection of Personal Information Act 4 of 2013 (“the Act”) and in
accordance with the definition of Personal Data in Article 4(1) of the General Data Protection
Regulation GDPR (EU) 2016/679. We also subscribe to the principles for electronically
collecting personal information outlined in the Act, and the further legislation referred to therein.
We endeavour to ensure the quality, accuracy and confidentiality of Personal Information in our
1.2 In adopting this Privacy Policy, we wish to balance our legitimate business interests and
your reasonable expectation of privacy. Accordingly, we will take all reasonable steps to prevent
unauthorised access to, or disclosure of your Personal Information. However, it is impossible to
guarantee that your Personal Information shall be 100% secure.
1.3 In utilising our website, using our services or otherwise if your information is submitted to us
through a lead generation services, users may be asked to provide the following information
(Personal Information):
First Name
Phone Number
1.4 We will attempt to limit the types of Personal Information we process to only that to which
you consent to (for example, in the context of online registration, newsletters, message boards,
surveys, polls, professional announcements, SMS, lead generation, MMS and other mobile
services), but, to the extent necessary, your agreement to these this Privacy Policy constitutes
your consent as contemplated in section 69 of the Act Act and/or Article 7 of the GDPR
(whichever is applicable). Where necessary, we will seek to obtain your specific consent in
future instances should we deem the same required by law and where your consent herein
might not be lawfully sufficient.
1.5 We will not collect, use or disclose sensitive information (such as information about racial or
ethnic origins or political or religious beliefs, where relevant) except with your specific consent or
in the circumstances permitted by law.
1.6 By agreeing to the terms contained in this Privacy Policy, you consent to the use of your
Personal Information in relation to:
Responding to any queries or requests you may have
1.7 Although absolute security cannot be guaranteed on the internet, we have in place
up-to-date, reasonable technical and organisational security measures to protect your Personal
Information against accidental or intentional manipulation, loss, misuse, destruction or against
unauthorised disclosure or access to the information we process online.
1.8 While we cannot ensure or warrant the security of any Personal Information you provide us,
we will continue to maintain and improve these security measures over time in line with legal
and technological developments.
1.9 We store your Personal Information directly, or alternatively, store your Personal Information
on, and transfer your Personal Information to, a central database. If the location of the central
database is located in a country that does not have substantially similar laws which provide for
the protection of Personal Information, we will take the necessary steps to ensure that your
Personal Information is adequately protected in that jurisdiction by means of ensuring that
standard data protection clauses are enforced as envisaged by the GDPR.
1.10 Your information will not be stored for longer than is necessary for the purposes described
in this Privacy Policy or as required by applicable legislation.
1.11 The Personal Information we collect from users shall only be accessed by our employees,
representatives and consultants on a need-to-know basis, and subject to reasonable
confidentiality obligations binding such persons.
1.12 We shall have the right, but shall not be obliged, to monitor or examine any information and
materials including any website link that you publish or submit to us for publishing on the Site.
You shall be solely responsible for the contents of all material published by yourself.
1.13 We constantly review our systems and data to ensure the best possible service to our
users. We do not accept any users, or representatives of users, under 18 years of age or who
otherwise do not have the relevant capacity to be bound by this Privacy Policy.
1.14 We will not sell, share, or rent your Personal Information to any third party or use your
e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the
provision of our services and/or the marketing thereof.
2. Your Rights
2.1 A user has the right:
of access to their Personal Information stored and processed by us. This may be done by
emailing us at the address referred to in clause 7.5.3 below;
to rectification of Personal Information that we hold on a user’s behalf, in instances where such
Personal Information is incorrect or incomplete;
of erasure of Personal Information (“right to be forgotten”) if such information is no longer
needed for the original processing purpose, alternatively if a user withdraws their consent and
there is no other reason or justification to retain such Personal Information, further alternatively,
if a user has objected to such Personal Information being processed and there is no justified
reason for the processing of such Personal Information; to restrict/suspend processing of
Personal Information to only that which is strictly necessary for us to perform our services to
if we breach any of the terms of this Privacy Policy, to complain to the requisite data protection
authority in their territory;
to withdraw their consent at any time, if processing of Personal Information is based on consent;
to object to processing of Personal Information, if such processing is based on legitimate
interests; and
to object to the processing of Personal Information for direct marketing purposes.
3. Disclosure of Personal Information
3.1 We may disclose your Personal Information to the following persons for the purposes of our
rendering our services to you, and for those reasons recorded in clause 1.6 above:
3.2 If our services are provided in conjunction with, or by involvement of third parties, such third
parties may need to have your Personal Information in order to fulfil your request.
4. Log files
4.1 When you visit the website, even if you do not create an account, we may collect
information, such as your IP address, the name of your ISP (Internet Service Provider), your
browser, the website from which you visit us, the pages on our website that you visit and in what
sequence, the date and length of your visit, and other information concerning your computer’s
operating system, language settings, and broad demographic information. This information is
aggregated and anonymous data and does not identify you specifically. However, you
acknowledge that this data may be able to be used to identify you if it is aggregated with other
Personal Information that you supply to us. This information is not shared with third parties and
is used only within the company on a need-to-know basis. Any individually identifiable
information related to this data will never be used in any way different to that stated above,
without your explicit permission.
5. Cookies
5.1 We use cookies. A cookie is a small piece of information stored on your computer or
smartphone by the web browser. The two types of cookies used on the Website are described
“Session cookies”: These are used to maintain a so-called ‘session state’ and only lasts for the
duration of your use of the Website. A session cookie expires when you close your browser, or if
you have not visited the server for a certain period of time. Session cookies are required for the
Platform to function optimally, but are not used in any way to identify you personally. “Permanent
cookies”: These cookies permanently store a unique code on your computer or smart device
hard drive in order to identify you as an individual user. No Personal Information is stored in
permanent cookies. You can view permanent cookies by looking in the cookies directory of your
browser installation. These permanent cookies are not required for the website to work, but may
enhance your browsing experience.
6. Links from the website
6.1 The services available through the Website, may contain links to other third party websites,
including (without limitation) social media platforms, payment gateways, appointment scheduling
and/or live chat platforms (“Third Party Websites”). If you select a link to any Third Party
Website, you may be subject to such Third Party Website’s terms and conditions and/or other
policies, which are not under our control, nor are we responsible therefore.
6.2 Hyperlinks to Third Party Websites are provided “as is”, and we do not necessarily agree
with, edit or sponsor the content on Third Party Websites.
6.3 We do not monitor or review the content of any Third Party Website. Opinions expressed or
material appearing on such websites are not necessarily shared or endorsed by us and we
should not be regarded as the publisher of such opinions or material. Please be aware that we
are not responsible for the privacy practices, or content, of other websites, either.
6.4 Users should evaluate the security and trustworthiness of any Third Party Website before
disclosing any personal information to them. We do not accept any responsibility for any loss or
damage in whatever manner, howsoever caused, resulting from your disclosure to third parties
of personal information.
7. Application Of The Electronic Communications And Transactions Act 25 Of 2002
(“Ect Act”)
7.1 Data Messages (as defined in the ECT Act) will be deemed to have been received by us if
and when we respond to the Data Messages.
7.2 Data Messages sent by us to a user will be deemed to have been received by such user in
terms of the provisions specified in section 23(b) of the ECT Act.
7.3 Users acknowledge that electronic signatures, encryption and/or authentication are not
required for valid electronic communications between us and users.
7.4 Information to be provided in terms of section 43(1) of the ECT Act:
Users warrant that Data Messages sent to us from any electronic device, used by such user,
from time to time or owned by such user, were sent and or authorised by such user, personally.
This Website is owned and operated by Child Welfare SA Kenton Bushmans.
Email address:
8. Lodging of Complaints
8.1 We only process your Personal Information in compliance with this Privacy Policy and in
accordance with the relevant data protection laws. If, however, you wish to raise a complaint
regarding the processing of your Personal Information or are unsatisfied with how we have
handled your Personal Information, you have the right to lodge a complaint with the supervisory
authority in your country.